tk568 Terms and Conditions — Complete Policy

General Terms and Introduction

This Terms and Conditions document forms a legal agreement between the tk568 platform ("Platform", "we", "us") and any user ("you", "user"). By using the tk568 website, mobile application or any related services, you are considered to have fully agreed to these terms. If you do not agree to these terms, please refrain from using the platform.

tk568 provides a reliable online betting and casino service for players in Bangladesh. The following terms apply to the use of our platform and it is mandatory to read them in full before using any of our services.

1.1 Scope of Terms

These terms apply to all tk568 services, which include:

• Online casino games (slots, live casino, table games)
• Cricket, football and other sports betting
• Digital payment services (bKash, Nagad, Rocket, bank transfer)
• Bonuses and promotional offers
• VIP and loyalty programs
• Customer service and support

1.2 Legal Compliance

By using the platform you acknowledge that you are eligible to participate in online betting and gaming activities under the applicable laws of Bangladesh or your own country. Using the platform from any prohibited region is strictly forbidden and the full responsibility for doing so lies with the user.

Account Registration and Eligibility

To open an account on tk568, users must meet the eligibility requirements below. tk568 reserves the right to cancel or suspend any account that does not comply with these requirements.

2.1 Age Requirement

Every user must be at least 21 years of age. Only those aged 21 or above are permitted to use this platform. Providing a false age at registration will result in immediate account closure and any deposited funds may be forfeited.

2.2 Single Account Policy

Only one account is permitted per person, household address, device, IP address or payment method. Creating multiple accounts is strictly prohibited and will be treated as fraudulent activity. If multiple accounts are detected, all accounts will be closed and balances may be forfeited.

2.3 Accuracy of Registration Information

You must provide accurate, complete and up-to-date information when registering an account. Providing incorrect or false information may result in:

• Account verification being delayed
• Withdrawal requests being rejected
• The account being permanently closed

2.4 Identity Verification (KYC)

For withdrawal requests above a certain amount, tk568 may request documents to verify the user's identity. These may include: National Identity Card (NID), passport, birth registration certificate or other government-issued ID. Withdrawals may be delayed until the KYC process is completed.

Deposit and Withdrawal Policy

Financial transactions on tk568 are handled in a simple, fast and secure manner. We support the popular payment methods available in Bangladesh. All transactions are protected by SSL encryption.

3.1 Accepted Payment Methods

tk568 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank transfer (selected banks)

3.2 Minimum Deposit and Withdrawal Limits

The minimum deposit amount for each payment method is ৳200 and the minimum withdrawal amount is ৳500. Transactions below these limits cannot be processed.

3.3 Withdrawal Processing Time

Successfully verified withdrawal requests are generally processed within 15 minutes to 2 hours. However, bank transfers may be delayed due to banking hours and other factors.

3.4 Transaction Cancellation and Refund Policy

A deposit transaction cannot be cancelled once processing has begun. A withdrawal request may be cancelled before processing begins, but not after. If an incorrect transaction occurs due to a technical error, please contact our support team immediately.

3.5 Anti-Money Laundering Policy

tk568 is strictly committed to preventing money laundering. If an unusual transaction pattern is detected, an account may be temporarily suspended for investigation. Suspicious transactions may be reported to the relevant authorities.

Bonuses and Promotional Offers

tk568 provides attractive bonuses and promotional offers for its users. However, specific terms apply to the claiming and use of each bonus.

4.1 Welcome Bonus

New members are eligible for a 200% bonus on their first deposit up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000. Or depositing ৳10,000 gives a maximum bonus of ৳8,000 for a total balance of ৳18,000.

4.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus. This means the total bonus amount must be wagered 20 times before the bonus funds become eligible for withdrawal. Attempting to withdraw before the wagering requirement is met may result in the bonus being cancelled.

4.3 VIP Program and Cashback

tk568 has a four-tier VIP program for regular players:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Progression through VIP tiers is determined by regular activity and engagement on the platform.

4.4 General Terms for Promotional Offers

• Each promotional offer must be used within the specified validity period
• A promotional offer cannot be claimed more than once
• tk568 reserves the right to modify or cancel any promotional offer
• If bonus-related fraud is detected, all associated accounts will be cancelled

Gaming Rules and Fair Play

tk568 is committed to providing a fair and transparent gaming environment. All games on our platform are operated by certified software providers and use Random Number Generator (RNG) technology.

5.1 Fairness of Game Results

The results of all games available on our platform are determined in a completely random and impartial manner. No game result is predetermined or manipulated. Games from a range of world-class providers are available on our platform, including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming and Ezugi.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Any attempt to hack, cheat or gain an unfair advantage in gaming software
• Playing games using automated software, bots or scripts
• Exploiting game bugs or technical errors
• Colluding with other players to gain an unfair advantage
• Playing games using a false identity

5.3 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Special betting limits may apply for VIP users.

5.4 Technical Issues

If a game is left incomplete due to a lost internet connection or technical error, tk568 will determine the fair result of that round according to the system log. The gaming server record will be considered final.

Responsible Gaming and Age Limits

tk568 gives the highest priority to responsible gaming. We believe that gaming should be enjoyable as entertainment — not a source of financial problems. To this end, we have put a number of protective measures in place.

6.1 Age Verification

The minimum age to use the tk568 platform is 21. This service is only available to those aged 21 or above. We follow strict age verification procedures to keep minors away from gaming.

6.2 Self-Exclusion Feature

If a user feels that gaming is having a negative impact on their life, they may use the following options:

• Temporarily suspending the account (24 hours to 6 months)
• Setting daily, weekly or monthly deposit limits
• Complete self-exclusion for a set period
• Requesting permanent account closure

6.3 Support and Counselling

If you are experiencing a gaming addiction or financial difficulties, please seek help through our 24/7 live chat support. Our support team provides assistance in Bengali and is always ready to offer guidance on responsible gaming.

For more details, please read our Responsible Gaming page.

Account Security and Privacy

Keeping your account secure is the responsibility of both you and us. tk568 uses SSL encryption and modern security technology to protect your information.

7.1 Password and Login Security

Always keep your account password confidential and do not share it with anyone. Use a strong password and change it regularly. If someone else learns your password, change it immediately and notify our support team.

7.2 Account Transfer Prohibited

Transferring, selling or lending an account to another person is strictly prohibited. Each account is for the personal use of the registered individual only.

7.3 Reporting Suspicious Activity

If you detect any unauthorised activity or suspicious login on your account, please contact us immediately via live chat or email. If a report is not made in a timely manner, tk568 will not be held responsible for any related losses.

7.4 Protection of Personal Data

Full details on how your personal information is collected, stored and used can be found on our Privacy Policy page.

Account Suspension and Closure Policy

tk568 reserves the right to temporarily or permanently suspend or close an account without prior notice in the following circumstances.

8.1 Reasons for Account Suspension

• Violation of any part of these terms
• Providing false or fraudulent information
• Operating multiple accounts
• Bonus fraud or misuse
• Attempting to hack or cheat gaming software
• Suspicion of money laundering or financial crime
• Use of an account by a minor
• Failure to complete KYC verification

8.2 Consequences of Suspension

In the event of account suspension or closure due to a breach of terms, the balance may be forfeited. If no breach is proven after investigation, the account will be reinstated and the balance will be returned.

8.3 Account Closure by User

You may request to close your account at any time. Before making the request, ensure that all pending withdrawals have been completed. After the account is closed, the account balance will be returned to the registered payment method.

Limitation of Liability

tk568 is committed to operating a reliable and secure platform. However, there are limits to our liability in certain specific situations.

9.1 Service Disruption

The service may be temporarily disrupted due to technical maintenance, cyberattacks, issues with third-party software providers, or other reasons. tk568 accepts limited liability for user losses arising from such situations.

9.2 User's Own Actions

tk568 is not responsible for financial losses resulting from a user's own decisions and betting activities. Gaming is inherently risky and there is a possibility of losing wagered funds.

9.3 Third-Party Services

tk568 is not responsible for delays or issues arising from the operations of third-party payment providers such as bKash, Nagad, Rocket, or banking services.

9.4 Maximum Liability Under Law

To the extent permitted by applicable law, tk568's maximum liability will be limited to the actual balance in the relevant user's account.

Changes to Terms & Conditions and Contact

tk568 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date they are published on the website.

10.1 Notice of Changes

Users will be notified of significant changes via email or through the platform. Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions. If you do not agree with the changes, close your account and stop using the service.

10.2 Severability of Terms

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will continue in full force. Non-compliance with any part of the terms does not mean the entire terms and conditions are void.

10.3 Contact and Support

If you have any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]

Our support team provides round-the-clock service in accordance with Bangladesh Standard Time (BST, UTC+6).

10.4 Related Documents

Alongside these terms and conditions, you are advised to read the following documents as well:

• Privacy Policy — About the protection of your personal information
• Responsible Gaming — About safe and healthy gaming
• FAQ — Common questions and answers